XTN-758C984 | IT SUPPORT STAFF
What is XTN-758C984 | IT SUPPORT STAFF?
XTN-758C984 | IT SUPPORT STAFF is a professional role at KMC Solutions Inc based in United States. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1791511491
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
The IT Support Specialist is responsible for providing first-level technical assistance to end-users. This role involves troubleshooting and resolving a wide range of issues, including hardware, software, and network problems.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Provide first-level technical support for hardware, software, and network issues.
- Troubleshoot and resolve software defects and performance problems.
- Monitor and maintain network connectivity, printers, and other office IT infrastructure.
- Manage user accounts, including password resets and permission changes.
- Respond to and resolve user queries promptly via phone, email, or in-person.
- Support and maintain communication tools such as video conferencing and VoIP.
- Document IT support requests, resolutions, and maintain asset inventory.
- Assist in IT projects, including system upgrades and new deployments.
- Create and update technical documentation for internal systems.
- Stay current with emerging technologies to improve our IT infrastructure.
- Proficiency in operating systems (Windows, macOS,).
- Deep knowledge of Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Power Apps, etc.).
- Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
- Knowledge of networking concepts (TCP/IP, DNS, DHCP).
- Experience with helpdesk software (e.g., Manage Engine, Zendesk).
- Understanding of cybersecurity basics and ITIL frameworks (optional).
- At least 2 years’ experience in the same IT support role.
Soft Skills
- Strong problem-solving and analytical skills.
- Excellent communication to interact with technical and non-technical users and customer service skills.
- Ability to prioritize tasks in a fast-paced environment.
Originally posted on Himalayas
What skills are required for this xtn-758c984 | it support staff?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this xtn-758c984 | it support staff?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1791511491 engagement period
How can I apply for this xtn-758c984 | it support staff?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
KMC Solutions Inc (kmc-solutions-inc)
Application Tips
- Tailor your application to highlight relevant experience
- Include specific examples of your technical skills
- Mention your availability and preferred start date
- Research the company and role before applying