Territory Senior Operations Strategy Manager

About Us

At Uber Eats, we're redefining how people enjoy food and everyday essentials - from savoring your favorite local dish to grabbing groceries or celebrating with a special bottle of wine. We're more than a delivery platform: we're a dynamic ecosystem empowering millions of customers, merchants, and delivery partners to connect and thrive.

Now, we're on the lookout for a driven, strategic thinker to join our Territory Operations team in Mexico - someone who thrives solving complex challenges and building innovative solutions that make a real difference.

What You'll Own

As our Territory Operations Strategy Manager, you'll be at the heart of shaping and executing operations strategies that elevate the experience for Delivery partners, Merchants, and Eaters across the region. You'll partner closely with Commercial teams and Central Operations to lead high-impact projects, drive operational excellence, and unlock new growth opportunities.

• Lead Regional Strategy: Champion a unified and adaptable operational strategy that meets the unique needs of Mexico's diverse markets.
• Drive Scalable Excellence: Develop and standardize processes that boost efficiency and ensure seamless execution across territories.
• Fuel Hyperlocal Growth: Leverage data insights and creative marketing to ignite demand, optimize pricing, and deepen customer engagement.
• Ensure Operational Success: Enhance merchant performance and courier supply to deliver reliable, high-quality service every time.
• Empower Commercial Teams: Provide actionable operational insights and infrastructure support to keep Sales and Account Management teams aligned and empowered.

What We're Looking For

• A minimum of 5 years of experience in consulting, investment banking, strategy, operations, analytics, or similar fields.
• Expert-level skills in Excel/Google Sheets - this is a must.
• Advanced English proficiency.
• Comfortable thriving in a fast-paced, ever-evolving environment.
• Proven ability to solve complex problems and design creative, data-driven solutions.
• Experience managing and scaling complex processes.
• Outstanding communication and storytelling skills - you can turn data into compelling insights for senior stakeholders.
• Strong collaborator and relationship-builder who can earn trust across cross-functional teams.
• Sharp business acumen with a knack for quick, data-informed decision-making.

Bonus: Experience with SQL - a plus that will make you stand out!

Why Uber Eats?

• Impact millions of lives by shaping the future of instant delivery in Mexico.
• Work with passionate, driven teams in a culture that celebrates innovation and collaboration.
• Unlock your potential with ongoing growth opportunities and a dynamic work environment.

Ready to Make an Impact?

If you're excited by big challenges and ready to lead operations that power one of the world's fastest-growing delivery networks, we want to hear from you.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.