Technical Support (Application Support)
What is Technical Support (Application Support)?
Technical Support (Application Support) is a professional role at ADI Group based in Thailand. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1791516837
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
Main Duties & Responsibilities
The qualified candidate is responsible for:
- Working closely with development team to understand new features, configurations and elements to be deployed in each package.
- Possessing specialist knowledge of operating systems, devices, applications and software.
- Providing technical support to teams within the organization, and to external clients when required.
- Assisting with system integrations.
- Identifying and resolving technical issues.
- Coordination at a local and international level where required
- Coordinating with infrastructure department regarding deployment related matters and troubleshooting.
- Troubleshooting daily production and test issues.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering and related fields
- 1 - 5 year of experience in deployment, application troubleshooting and related competences
- Strong problem-solving skill with analytical thinking to identify the root cause of failure under pressured situation
- Be able to write, read and speak English, especially comprehensive and well-organized writing skill is highly preferred.
- Be able to work at home during late night if emergency
- Be able to work as a team, will to learn, and very detailed oriented
Originally posted on Himalayas
What skills are required for this technical support (application support)?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this technical support (application support)?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1791516837 engagement period
How can I apply for this technical support (application support)?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
ADI Group (adi-group)
Application Tips
- Tailor your application to highlight relevant experience
- Include specific examples of your technical skills
- Mention your availability and preferred start date
- Research the company and role before applying