Technical Support Advisor (Portuguese)
What is Technical Support Advisor (Portuguese)?
Technical Support Advisor (Portuguese) is a professional role at Careerxtra based in Spain. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1791515192
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Portuguese speaking Technical Support Advisor to join their teams in A Coruña.
Position: Technical Support Advisor
Location: A Coruña, Spain / On-Site
Employment type: Full-time
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
- Provide technical support and assistance for a project with a leading software development company.
- Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
- Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
- Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.
REQUIREMENTS:
- Fluent in Portugal Portuguese and English, with strong proficiency in both written and spoken communication.
- Knowledge of Spanish is a plus.
- Background or experience in IT technologies/products, particularly in Cloud solutions or tools related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows is valuable.
- Ability to manage a wide range of customer interactions with professionalism and empathy.
- Strong critical thinking and problem-solving skills for effective resolution of issues.
OFFER:
- Full-time (39 hours) contract, Monday to Friday, with rotating shifts between 09:00 and 21:00.
- Dynamic and multicultural work environment.
- Strong focus on work-life balance.
- Comprehensive training on the product, advanced technologies, and in-demand skills in the market.
- Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.
- Guidance and tools to reach career potential
Originally posted on Himalayas
What skills are required for this technical support advisor (portuguese)?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this technical support advisor (portuguese)?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1791515192 engagement period
How can I apply for this technical support advisor (portuguese)?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
Careerxtra (careerxtra)
Application Tips
- Tailor your application to highlight relevant experience
- Include specific examples of your technical skills
- Mention your availability and preferred start date
- Research the company and role before applying