Solutions Engineer (IoT)
Embrace Software Inc
United States
1789060704
1794244704
What is Solutions Engineer (IoT)?
Solutions Engineer (IoT) is a professional role at Embrace Software Inc based in United States. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1794244704
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
This is a remote position.
Embrace Industrial Group supports some of the world’s largest and most complex manufacturers—serving 8 of the Top 10 global Chemical companies, 3 of the Top 10 Automotive companies, and 3 of the Top 5 Oil & Gas companies, along with industry leaders in Heavy Machinery and Food Manufacturing.
Radiant RFID is a next-generation IoT platform under the Embrace umbrella, focused on enterprise-grade asset tracking. Our technology empowers organizations to manage and monitor critical and mobile assets in real time—boosting visibility, accountability, and operational efficiency, all while requiring minimal IT infrastructure.
About the Role
We're looking for a technically versatile IoT Solutions Engineer to own the customer experience end to end - from pre-sales scoping and solution design, through implementation and delivery, to post-launch support and account growth. This is a hands-on, customer-facing role for someone who's comfortable moving between a whiteboard conversation with a customer's ops team and a technical deep-dive with engineering.
You'll work across the full lifecycle of our IoT deployments (BLE, RFID, GPS, and related hardware), translating business and operational needs into scoped, documented technical solutions - then seeing them through to a successful handoff and beyond. Pre-Sales
Delivery & Implementation
Post-Sales / Ongoing Success
Technical Experience
Customer-Facing Experience
Soft Skills
Tools & Applications
Qualifications
What You'll Do
Pre-Sales
- Partner with Sales on technical discovery calls, scoping conversations, and solution design for prospective customers
- Translate customer requirements gathered in conversation into clear, documented technical solutions
- Assess and document solution complexity to support accurate implementation estimates
- Deliver product and platform demos tailored to a customer's use case
Delivery & Implementation
- Configure front-end platform settings and integrations to match the agreed solution
- Work hands-on with RFID, BLE, GPS, and other IoT hardware during deployment and testing
- Build and troubleshoot integrations using APIs, webhooks, and MQTT
- Collaborate closely with our engineering team (a global, distributed team) to resolve technical issues and refine solutions
- Manage and configure mobile devices as part of deployment
Post-Sales / Ongoing Success
- Own a clean handoff from delivery into steady-state support
- Define and document scope of work for customer engagements
- Train customer teams - technical concepts in plain language for non-technical stakeholders
- Analyze deployment and usage data (Excel, SQL) to monitor solution health and identify opportunities
- Serve as an ongoing technical point of contact for assigned accounts
Requirements
Technical Experience
- Hands-on experience with RFID, BLE, GPS, or other IoT hardware technologies
- Front-end platform configuration
- Working knowledge of APIs, webhooks, and MQTT-based integrations
- Strong Excel skills and comfort with data analysis
- Working knowledge of SQL
- Experience with mobile device management (MDM)
- Proven ability to translate customer conversations into technical requirements and documented solutions
Customer-Facing Experience
- Running customer demos and product/platform walkthroughs
- Delivering training that makes technical concepts accessible to non-technical audiences
- Comfortable owning the relationship across the full pre-sale-to-delivery arc, not just one stage
Soft Skills
- Highly organized, with the ability to manage multiple accounts and projects at once
- Self-starter who takes ownership without needing close direction
- Genuinely enjoys solving complex, ambiguous technical problems
- Willing and able to travel up to 50%
Tools & Applications
- Postman
- Atlassian suite (Jira)
- Salesforce
- CAD or similar design/visualization tools
- MSSQL
- Comfort using AI tools (e.g., Claude) to support day-to-day work
Qualifications
- 5-10 years of experience in a solutions engineering, sales engineering, or technical customer success role
- Demonstrated experience owning technical relationships across pre-sales, implementation, and post-sales
- Bachelor's degree in a technical field or equivalent practical experience
Benefits
- Competitive base salary.
- Comprehensive benefits package (medical, dental, 401(k), etc.).
Originally posted on Himalayas
What skills are required for this solutions engineer (iot)?
The essential skills and qualifications for this position include:
Solutions-Engineering, IoT-Sales-Engineer, Technical-Sales-Engineering, Pre-Sales-Engineer, Sales-Engineering, IoT-Solutions-Engineer, IIoT-Solutions-Engineer, IoT-Solutions-Architect, IoT-Solutions-Engineering, Solutions-Engineer, IoT-Cloud-Engineer, Senior-IoT-Engineer
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this solutions engineer (iot)?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1794244704 engagement period
How can I apply for this solutions engineer (iot)?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
Embrace Software Inc (embrace-software-inc)
Application Tips
- Tailor your application to highlight relevant experience
- Include specific examples of your technical skills
- Mention your availability and preferred start date
- Research the company and role before applying