Solutions Engineer
What is Solutions Engineer?
Solutions Engineer is a professional role at Verifiable based in United States. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1794196843
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
About Us:
This is a new role on the Engineering team, created to own the API layer end-to-end.. You'll sit at the intersection of Sales, Implementation, and Support: brought in early on API and web app deals to scope feasibility, owning SOW review for API/web app implementation scope, and serving as the go-to API expert for Support when tickets need deeper technical context. API customers are among our highest-retention, lowest-support-load accounts, and this role exists to protect and grow that.
You're a technical, client-facing professional who's comfortable being the person in the room translating between a customer's integration needs and what our platform can actually do. You don't need to be a deep backend engineer — what matters is that you can read and reason about an API, scope an implementation honestly, and communicate clearly and confidently with clients throughout a sales or implementation cycle. You're a self-starter: this role isn't fully defined yet, and you'll help shape it as you go.
Key Responsibilities
Get involved early in the sales process on API and web app deals to assess technical fit and scope
Own SOW review for API and web app implementation scopes
Support the implementation of API and web app customers
Serve as the escalation resource for API-related Zendesk tickets, closing the current API knowledge gap in Support
Act as a resource for upselling and solutioning conversations with existing API customers
Coordinate across Sales, Implementation, Engineering, and Support to keep API-related commitments visible and on track
Qualifications
3+ years in a Solutions Engineer, Sales Engineer, or similar pre-sales role in B2B SaaS
Working familiarity with APIs and integrations — able to scope integration requirements and speak credibly to technical stakeholders, without needing deep backend engineering depth
Experience scoping or reviewing statements of work (SOW) with clients
Strong written and verbal communication skills; comfortable being customer-facing from day one
Comfortable operating with ambiguity in a role that's still being defined
Customer-retention minded — sees API customers as a relationship to protect, not just a ticket queue
Self-starter, able to bring structure to a role without much existing precedent
Strong cross-functional communicator; equally at ease with clients, sales, and engineers
More About Verifiable:
Originally posted on Himalayas
What skills are required for this solutions engineer?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this solutions engineer?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1794196843 engagement period
How can I apply for this solutions engineer?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
Verifiable (verifiable)
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