Shared Services Officer

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets. They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites. Job Responsibilities Financial Administration Support - Process supplier invoices and complete general ledger coding following approved work instructions - Assist with accounts receivable tasks, recurring billing, and credit request preparation - Verify invoices against supporting documentation and escalate discrepancies promptly - Prepare monthly operational and financial reporting packages - Maintain accurate customer and supplier records while monitoring shared finance inboxes - Raise purchase orders and escalate missing approvals or non-standard transactions Operational Administration Support - Complete accurate operational data entry using CargoWise and related systems - Process periodic billing tasks, transport administration requests, and operational reports - Maintain operational registers, vehicle and plant records, and customer paperwork - Assist with stocktake administration, pallet reconciliations, and document control Payroll & Workforce Administration Support - Process employee timesheets and support roster administration tasks - Assist with payroll data preparation and maintain workforce records - Collate workforce and labour reporting while escalating payroll discrepancies WHS & Compliance Administration Support - Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe - Maintain compliance registers for contractor management, training, and licensing - Monitor compliance schedules, manage equipment registration records, and assist with audit preparation - Provide professional administrative support and respond to internal queries within agreed SLA timeframes Requirements - Demonstrated experience in administration, shared services, or transactional financial support - Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel - High attention to detail with proven accuracy in data entry and checking - Excellent written and verbal communication skills in Australian English - Strong organisation and time management skills with an ability to meet strict deadlines - Ability to follow work instructions, procedures, and structured workflows Nice-to-Have Skills - Background in the supply chain, transport, or logistics sector - Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint - Previous experience in Accounts Payable, invoicing, or payroll support - Prior experience working within a fast-paced KPI and SLA-driven environment Benefits - Permanent work-from-home set-up - Dayshift (Australian Eastern Standard Time business hours) - Full-time job - HMO (STAFF only) - Annual leave - 13-month pay - With Government mandated benefits

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