Senior Technology API Services Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

We are seeking a Technology Services Lead - API Platform to drive middleware remediation, platform modernization, and security hardening across MuleSoft and TIBCO environments.

The role combines:

• Hands-on platform engineering and architecture
• Leadership of large-scale remediation initiatives
• Oversight of 24x7 global platform operations

• Leading migration and decommissioning of legacy middleware platforms
• Enhancing platform security to address AI-accelerated vulnerability risks
• Designing and implementing scalable, secure API platforms
• Supporting global clients with onboarding, CI/CD enablement, and best practices
• Driving operational excellence across a high-volume, mission-critical platform
• This role requires participation in on-call rotations and occasional weekend support.

• 5+ year's expertise in MuleSoft Anypoint Platform and/or TIBCO middleware
• Experience with enterprise API design and integration platforms (REST, RAML, OpenAPI)
• Hands-on experience in:
• API Management, access control, and runtime configuration
• Deployment models (CloudHub, ARM, containers, cloud)
• Solid background in:
• Java/J2EE or similar technologies
• CI/CD tools (Jenkins, Ansible, Git)
• Scripting (Shell, Python, PowerShell)
• Experience managing Linux/Unix and Windows environments
• Strong understanding of:
• Microservices and service-oriented architectures
• Platform security, vulnerability remediation, and risk mitigation
• Proven ability to troubleshoot complex production issues at scale
• Excellent problem-solving and communication skills

• MuleSoft certifications (Developer / Architect)
• Experience with:
• Observability tools (Dynatrace, Splunk)
• Container platforms (Kubernetes)
• Automation frameworks and Infrastructure as Code
• Exposure to:
• AI-driven security or automation environments
• Large-scale platform modernization programs
• Experience in regulated industries (e.g., financial services)