Senior Delivery Manager

Overview: We are seeking a Senior Delivery Manager to lead and drive the software development teams in achieving timely and high-quality product delivery. This role involves coaching teams, facilitating Agile practices, managing delivery risks, and ensuring effective communication among stakeholders. The ideal candidate has experience managing multiple development teams and a strong understanding of Agile methodologies. Key responsibilities: Agile Leadership & Team Facilitation - Serve as a servant-leader for Backend, Frontend, and QA/AQA teams, ensuring Agile principles and Scrum best practices are effectively implemented - Coach and mentor team members to foster a culture of continuous improvement and high performance - Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, to maintain collaboration and transparency - Identify and remove impediments, ensuring teams remain focused on delivering value Delivery Management & Execution - Own the end-to-end delivery process, ensuring timely execution of features and initiatives based on an approved roadmap - Collaborate with the Product Owner and Engineering Leads to define feature delivery plans, including scope, dependencies, and risk assessment - Monitor and control feature delivery progress across sprints, ensuring commitments align with the agreed plan - Proactively manage risks and dependencies, coordinating across multiple teams to ensure smooth delivery - Enforce stakeholder engagement, ensuring expectations are managed, concerns are addressed, and feedback loops are effective - Lead issue resolution during sprints by working closely with team members and engineering leads Process Optimization & Continuous Improvement - Continuously evaluate and refine delivery frameworks, improving efficiency and effectiveness in Agile workflows - Maintain up-to-date documentation on delivery processes, agreements, and best practices - Drive process automation and improvements, ensuring alignment with best practices - Highlight and track quality-related issues and trends, collaborating with QA Leads to drive product quality enhancements - Ensure effective cross-team collaboration, helping teams navigate operational challenges Team Management & Development - Conduct soft skills evaluations and risk assessments during interviews - Participate in performance reviews and probation period assessments, providing structured feedback - Optimize team composition and workload management, ensuring efficient task assignments and skill balance - Track individual and team performance, conducting regular 1:1s and implementing performance improvement plans where necessary - Manage vacation and absence planning, ensuring minimal impact on delivery timelines Reporting & Stakeholder Communication - Provide weekly reports on feature/project progress, risks, blockers, and key metrics - Deliver sprint reports, including issue tracking, root cause analysis, and improvement actions - Prepare monthly capacity allocation reports, offering transparency into feature costs and resource allocation Required Experience: - 5+ years of experience as a Project/Delivery Manager in the IT industry across multiple organizations - Proven ability to manage multiple teams of 10+ members - Strong communication, facilitation, and conflict resolution skills - Adaptability to changing priorities and the ability to navigate uncertainty effectively - Proficiency in Jira (Plans, eazyBI, BigPicture) and Confluence - English proficiency at B2+ level and strong command of Russian Nice to have: - Experience in the Gambling industry - Background in product-focused companies - Prior experience in software development - Certified Project Management Professional (PMP), Scrum Master (CSM) or equivalent Agile certifications Our Benefits: - Private health insurance - Sports benefits - Comprehensive Mental Health Program - Free English lessons (online) - Local language courses - Paid time off - Maternity leave support - Referral program rewards - Upskilling, internal workshops, and participation in professional conferences and corporate events

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