Product Operations Intern (TikTok Shop Apps and API) - 2027 Summer

Responsibilities

About the team
Our Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners. This team focuses on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users' requirements and partner product design to provide our target users/clients with effective product solutions.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities
- Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, Independent Software Vendors (ISV) Partners and other roles in social content-based Commerce.
- Partner with the product management team to devise product strategy to ensure long term vision and success for the product.
- Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
- Participate in the product development lifecycle, review various artifacts to ensure quality.
- Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

Qualifications

Minimum Qualifications:
- Currently pursuing a Master's degree in CS or related Business major.
- Able to commit to working for 12 weeks during Summer 2027.
- Great communicator & team-partner.
- Comfortable navigating complex organizational structures & aligning objectives with cross-functional teams.
- Analytical, data sensitive & goal-driven.
- Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.

Preferred Qualifications:
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred.
- Experience and understanding of APIs and 3P integrations.