Practice Lead (Managed Services)
What is Practice Lead (Managed Services)?
Practice Lead (Managed Services) is a professional role at FPT Asia Pacific Pte Ltd based in United States. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Full Time
Duration: 1794249638
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
We are looking for a Practice Lead (Managed Services) to establish and grow the Managed Services practice in APAC. This role will drive the development of Managed Services offerings, solution capabilities, and delivery models, while supporting business development and customer engagements.
The Practice Lead will work closely with sales, delivery, and solution teams to position and deliver Application Managed Services (AMS), Infrastructure Managed Services (IMS), and Cloud Managed Services to enterprise clients.
Responsibilities
Practice Development
- Build and develop the Managed Services practice including service offerings, frameworks, and delivery models.
- Define and enhance Managed Services capabilities covering application support, infrastructure operations, and cloud management.
- Develop reusable assets, methodologies, and service accelerators.
Solution and Pre-Sales Support
- Work with the sales team to support solutioning for Managed Services opportunities.
- Provide technical and operational expertise during client discussions, proposals, and RFP responses.
- Design scalable service delivery models, SLAs, and governance frameworks.
Client Engagement
- Engage enterprise clients to understand their IT operations challenges and outsourcing needs.
- Provide advisory on IT service transformation, automation, and operational optimization.
- Support key client presentations and strategic engagements.
Practice Growth
- Identify opportunities to expand Managed Services offerings across industries.
- Collaborate with internal teams to support account growth and cross-selling opportunities.
- Track market trends in IT outsourcing, cloud operations, and service automation.
Requirements
- 12+ years of experience in IT services, managed services, or IT operations.
- Strong expertise in one or more areas:
- Application Managed Services (AMS)
- Infrastructure Managed Services (IMS)
- Cloud Managed Services
- DevOps / Platform Operations
- Experience designing service delivery models and SLAs.
- Experience supporting large IT outsourcing or transformation engagements.
- Strong stakeholder management and solution consulting skills.
- Experience working in System Integrators or IT services companies.
- Knowledge of ITIL, cloud platforms, and automation tools.
- Exposure to offshore delivery models and global service operations.
Originally posted on Himalayas
What skills are required for this practice lead (managed services)?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this practice lead (managed services)?
This is a Type: Full Time position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1794249638 engagement period
How can I apply for this practice lead (managed services)?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
FPT Asia Pacific Pte Ltd (fpt-asia-pacific-pte-ltd)
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