ITSM Consultant – ServiceNow Optimization (m/f/d)

Dresden 04.05.2026

What is ITSM Consultant – ServiceNow Optimization (m/f/d)?

ITSM Consultant – ServiceNow Optimization (m/f/d) is an exciting career opportunity based in Dresden. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.

Employment Type: Remote possible: false

Work Arrangement: Remote work available with flexible scheduling

Industry: Information Technology & Professional Services

Complete Job Description

Are you an expert at analyzing existing structures and taking them to the next level? For a well-known mid-sized client (focusing on manufacturing), we are looking for a skilled freelancer to take responsibility for an existing ServiceNow instance. In this key role, you will not only act as a technical administrator, but also as a strategic consultant who questions business processes and optimizes them sustainably. Framework: Start date: Immediately, initially for approximately 1 month (option to...

What skills are required for this itsm consultant – servicenow optimization (m/f/d)?

The essential skills and qualifications for this position include:

In this project, you will be responsible for the comprehensive support of the installed ServiceNow environment. Your focus will be on the technical optimization of the system and providing process-related consulting to the customer to increase efficiency in ITSM. You will identify weaknesses in current processes, develop improvement proposals, and implement them directly in the instance to ensure smooth and future-proof IT service operations.

Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.

What type of employment is this itsm consultant – servicenow optimization (m/f/d)?

This is a Remote possible: false position offering:

  • Competitive compensation in EUR currency
  • Remote work flexibility
  • Professional development opportunities
  • Modern technology stack and tools

How can I apply for this itsm consultant – servicenow optimization (m/f/d)?

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