Installation Specialist- Safe Step Walk-In Tub

Safe Step Tubs LLC. is the largest walk—in tub company in North America and the most historically-successful remodeler dedicated to helping people age in place, providing American-manufactured safety products, sold directly in the home, and installed by a vast network of skilled contractors. We pride ourselves on a culture of teamwork and unity, excellence in consumer experiences, and the quality of our products and workmanship.

Installation Specialist

Job Overview

We seek a top talent to coordinate installations with a strong skillset in handling customers, contractors, and interacting with sales team, accounting team and office team members. The winning candidate will have exceptional office skills, a basic understanding of residential remodeling, and an innate ability to work well with different personality types. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tubs Inc. is an ideal place for you. Apply today!

Location: This is a Remote role and can be based anywhere in the continental US.

Primary Duties and Responsibilities

• Ensure quality assurance throughout the production process

• Plan, schedule, direct and execute production activities

• Communicate production progress with customers throughout the process

• Develop cost-effective measures to achieve exceptional business practices

• Adapt to changes in the market and respond to customer demands

• Maintain current product knowledge and industry trends

• Implement and maintain company directives and policies

Preferred Qualifications

• Prior experience working as a production coordinator in the home improvement/renovation or restoration industry preferred

• Strong understanding of residential building standards

• Working knowledge of technical software

• Exceptional analytical and problem-solving skills

• Excellent verbal and written communication skills

• High regard for quality assurance and customer service

• Strong organizational and time-management skills

At Safe Step Walk-In Tub Company, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!