D365 CRM - Cloud Solution Architect

Concentrix Egypt 1788955786 1794139784

What is D365 CRM - Cloud Solution Architect?

D365 CRM - Cloud Solution Architect is a professional role at Concentrix based in Egypt. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.

Employment Type: Type: Full Time

Duration: 1794139784

Work Arrangement: Remote work available with flexible scheduling

Industry: Information Technology & Professional Services

Complete Job Description

Job Title:

D365 CRM - Cloud Solution Architect

Job Description

TheCRM CSA (Cloud Solution Architect)withinCSA Global Deliveryplays a pivotal role in enabling customers to adopt and optimize Microsoft Dynamics 365 Customer Engagement (CRM) solutions. This is acustomer-facing, consulting-oriented rolethat combines deep technical expertise with strategic advisory skills to deliver scalable, secure, and high-performing business applications across global engagements.

Key Responsibilities

  • Solution Architecture & Design
    • Architect end-to-end Dynamics 365 CRM solutions, including Sales, Customer Service, Field Service, and Customer Insights.
    • Design integrations with Power Platform (Power Apps, Power Automate) and external systems.
    • Ensure adherence to best practices for performance, scalability, and security.
  • Deployment & Optimization
    • Lead CRM infrastructure installation, configuration, and cloud migration.
    • Perform environment health assessments, performance tuning, and data recovery planning.
    • Drive upgrades across CRM versions (CRM 2015+ to Dynamics 365 Online).
  • Customer Engagement
    • Act as a trusted advisor to technical decision-makers and business stakeholders.
    • Conduct design workshops, proof-of-concepts, and technical training sessions.
    • Align solutions with customer success plans and business outcomes.
  • Governance & Lifecycle Management
    • Implement Power Platform governance and Center of Excellence practices.
    • Manage Application Lifecycle Management (ALM) for CRM and Power Platform solutions.

Required Skills

  • Technical Expertise
    • Deep knowledge of Dynamics 365 Customer Engagement and Power Platform.
    • Proficiency in CRM customization (data model, forms, views), JavaScript, C# .NET, plugins, workflows.
    • Strong understanding of SQL, IIS, networking, and client-side troubleshooting.
  • Consulting & Delivery
    • Experience in customer-facing roles with strong problem-solving and troubleshooting skills.
    • Ability to work collaboratively in global, cross-functional teams.
  • Certifications
    • Advanced Microsoft certifications in Dynamics 365 and Power Platform are highly desirable.

Desired Qualifications

  • Experience authoring technical training and leading workshops.
  • Familiarity with governance strategies, environment planning, and security roles.
  • Knowledge of CRM integrations and cloud migration best practices.

Location:

EGY Work-at-Home

Language Requirements:

Time Type:

Full time

Originally posted on Himalayas

What skills are required for this d365 crm - cloud solution architect?

The essential skills and qualifications for this position include:

Cloud-Solution-Architect, Dynamics-365-CRM-Architect, CRM-Consultant, Microsoft-Dynamics-365, Cloud-Architecture, Dynamics-365-Solution-Architect, Dynamics-365-Solutions-Architect, D365-CE-Solution-Architect, CRM-Solution-Architect, CRM-Solutions-Architect, D365-Applications-Architect, D365-Technical-Architect, D365-Architect

Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.

What type of employment is this d365 crm - cloud solution architect?

This is a Type: Full Time position offering:

  • Competitive compensation in EUR currency
  • Remote work flexibility
  • Professional development opportunities
  • Modern technology stack and tools
  • 1794139784 engagement period

How can I apply for this d365 crm - cloud solution architect?

To apply for this position, you have the following options:

Apply Online

Submit your application directly through the original job posting for the fastest response.

Contact Person

Concentrix (concentrix)

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