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Customer Service Representative (Mandarin Bilingual) | 20704

Wing Assistant Philippines 1789063825 1794247824

What is Customer Service Representative (Mandarin Bilingual) | 20704?

Customer Service Representative (Mandarin Bilingual) | 20704 is a professional role at Wing Assistant based in Philippines. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.

Employment Type: Type: Full Time / Salary: 760 - 980 USD

Duration: 1794247824

Work Arrangement: Remote work available with flexible scheduling

Industry: Information Technology & Professional Services

Complete Job Description

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Customer Service Representative (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Service Representative to start immediately!
Duties and Responsibilities include but are not limited to:
Handle English- and Mandarin-speaking customer inquiries, calls, messages, and CRM records.
Prepare/review estimates, product details, pricing, and glass/order information.
Send invoices, collect deposits, follow up with customers, coordinate approvals, and support scheduling.

Qualifications:

  • At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
  • Excellent English and Mandari communication skills, both written and verbal (at least B2 level)
  • Excellent phone, email, and instant messaging communication skills
  • Solid organizational and time management skills
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
  • Experience with word-processing software and spreadsheets (e.g., MS Office)
  • Knowledge of online calendars and scheduling (e.g., Google Calendar)
  • Proactive & confident with keen attention to details
    •

Technical Requirements:

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps
    •

Benefits:

  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
    •
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job

Salary Package per month:

  • Entry Level (1-3 years of experience): Up to $1100

Originally posted on Himalayas

What skills are required for this customer service representative (mandarin bilingual) | 20704?

The essential skills and qualifications for this position include:

Customer-Service, Bilingual-Customer-Support, Mandarin-Bilingual, Inbound-Customer-Support, Mandarin-Speaking-Customer-Service-Representative, Bilingual-Mandarin-Customer-Support-Specialist, Bilingual-Customer-Service-Representative

Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.

What type of employment is this customer service representative (mandarin bilingual) | 20704?

This is a Type: Full Time / Salary: 760 - 980 USD position offering:

  • Competitive compensation in EUR currency
  • Remote work flexibility
  • Professional development opportunities
  • Modern technology stack and tools
  • 1794247824 engagement period

How can I apply for this customer service representative (mandarin bilingual) | 20704?

To apply for this position, you have the following options:

Apply Online

Submit your application directly through the original job posting for the fastest response.

Contact Person

Wing Assistant (wing-assistant)

Application Tips

  • Tailor your application to highlight relevant experience
  • Include specific examples of your technical skills
  • Mention your availability and preferred start date
  • Research the company and role before applying
View Original Posting