Customer Service Representative (Czech Speaker)
What is Customer Service Representative (Czech Speaker)?
Customer Service Representative (Czech Speaker) is a professional role at Careerxtra based in Portugal. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.
Employment Type: Type: Contractor
Duration: 1791515051
Work Arrangement: Remote work available with flexible scheduling
Industry: Information Technology & Professional Services
Complete Job Description
Position: Customer Service Representative
Location: Braga, Portugal (Remote)
Employment Type: Fixed-term (6 months) with possibility of extension or permanent contract
Compensation: Base salary
About the Role
We are looking for a Czech-speaking Customer Service Representative to join our remote team in Braga. In this role, you will be the first point of contact for customers, ensuring their inquiries are handled promptly and professionally. Your ability to deliver empathetic support and effective solutions will play a key role in maintaining customer satisfaction and loyalty.
Key Responsibilities
Respond to customer inquiries across phone, email, chat, and social media.
Ensure accurate and timely updates in internal systems.
Provide courteous, empathetic, and professional support in every interaction.
Resolve issues efficiently to support long-term customer engagement.
Collaborate with colleagues and leadership to achieve team objectives.
Share feedback on recurring challenges and propose process improvements.
Requirements
Native/fluent Czech (C2), both verbal and written.
Proficient in English (B2 minimum).
Previous experience in customer service is an advantage.
Strong communication skills across multiple channels.
Ability to follow procedures and handle technical inquiries with guidance.
Quick learner, adaptable to new tools and technologies.
Strong problem-solving, organizational, and multitasking skills.
Team-oriented with a proactive, detail-focused approach.
Willingness to adapt in a fast-paced, evolving environment.
What We Offer
Work schedule: Monday to Friday, 8:00 AM 5:00 PM.
Opportunity to work with a leading global travel & tourism brand.
Competitive salary with performance-based incentives.
Career growth and professional development within the BPO industry.
Supportive, collaborative, and multicultural work environment.
Access to exclusive travel perks and discounts.
And more!
Originally posted on Himalayas
What skills are required for this customer service representative (czech speaker)?
The essential skills and qualifications for this position include:
Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.
What type of employment is this customer service representative (czech speaker)?
This is a Type: Contractor position offering:
- Competitive compensation in EUR currency
- Remote work flexibility
- Professional development opportunities
- Modern technology stack and tools
- 1791515051 engagement period
How can I apply for this customer service representative (czech speaker)?
To apply for this position, you have the following options:
Apply Online
Submit your application directly through the original job posting for the fastest response.
Contact Person
Careerxtra (careerxtra)
Application Tips
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- Include specific examples of your technical skills
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