Bilingual Property Management Assistant(experience with property management is r

- Respond to tenant inquiries via phone, text message, and email. - Provide updates regarding maintenance requests, lease matters, and property-related concerns. - Maintain professional and timely communication with tenants. - Prepare and process new lease agreements. - Manage lease renewals and lease-related documentation. - Assist with move-in and move-out coordination. - Maintain accurate tenant records and lease files. - Receive and manage maintenance work orders. - Coordinate with vendors and contractors regarding repairs and service requests. - Follow up on outstanding maintenance issues and tenant concerns. - Update work order statuses within company systems. - Process tenant statements and related documentation. - Assist with bill payments and administrative property management tasks. - Maintain organized records and property files. - Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems. - Perform data entry and record management. - Assist with reporting and documentation tasks. - Support the property management team with additional administrative duties as needed. Hard Requirements: - Previous experience in property management, real estate administration, or virtual assistance. - Strong written and verbal English communication skills. - Excellent organizational and multitasking abilities. - Ability to manage tenant communications professionally. - Strong attention to detail and follow-through. - Proficiency with Microsoft Office, Google Workspace, and cloud-based software. - Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems. - Bilingual in English and Spanish. - Experience handling maintenance coordination and lease administration. - Familiarity with property management processes in the United States. Schedule: HOURS/WEEK: - 40 hours per week - Monday to Friday - 9AM - 5PM Pacific Standard Time Zone Offer and Benefits: OFFER: - Weeks 1–6: $5 USD/hour - Weeks 7-12: $6 USD/hour - Weeks 13 onwards: $7 USD/hour

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