2nd Level Supporter (76062)

IQ PLUS AG Wallisellen 14.9.2026

What is 2nd Level Supporter (76062)?

2nd Level Supporter (76062) is a professional role at IQ PLUS AG based in Wallisellen. This role offers competitive compensation and the opportunity to work in the technology sector with modern tools and methodologies.

Employment Type: Remote possible: false

Work Arrangement: Remote work available with flexible scheduling

Industry: Information Technology & Professional Services

Complete Job Description

We are seeking an experienced 2nd Level Support Specialist for on-site support in Wallisellen for one of our clients. You will be responsible for approximately 500-600 users, ensuring professional and reliable workplace support. You will handle more complex support cases that cannot be resolved by phone at the 1st Level, analyzing and resolving issues directly on-site. The focus will be on the client and workplace environment. Your responsibilities include setting up, configuring, and troubleshooting...

What skills are required for this 2nd level supporter (76062)?

The essential skills and qualifications for this position include:

Several years of solid experience in 2nd level support Excellent knowledge of the Windows client and workplace environment Good knowledge and practical experience with Microsoft 365 Solid experience in troubleshooting hardware and software problems Experience with PC hardware and peripherals such as printers, monitors and docking stations Excellent analytical skills and a systematic approach Independent, structured and solution-oriented work style Strong customer and service orientation as well as a professional demeanor Very good German skills

Additional preferred qualifications may include problem-solving abilities, strong communication skills, and experience working in collaborative team environments.

What type of employment is this 2nd level supporter (76062)?

This is a Remote possible: false position offering:

  • Competitive compensation in EUR currency
  • Remote work flexibility
  • Professional development opportunities
  • Modern technology stack and tools

How can I apply for this 2nd level supporter (76062)?

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